Yesterday I realised that my PC keyboard was not as responsive as it used to be. Whnenever I hit on the "+" or "=" button, it took me at least 5-6 hits before the screen would display it. I knew something was wrong about the keyboard. Without delay, I went to town during lunch time to look for a cheap keyboard replacement. And to my surprise, keyboards sold here are pretty expensive; and the tactile feel wasn't great too.
Disappointed, I thought I would call up Dell about this problem. At first i didn't know that even the keyboards and peripherals are included in the 3 year warranty. And so Dell made my day! :)
I called them up at around 2pm, and they were so helpful. No nonsense. They promised to send the replacement keyboard on Monday by noon. But today, at 11am, I got a phone call from the local courier service company -- my new replacement keyboard is here!!
And now at 12:30pm, I am already updating my blog using the new keyboard!
Thumbs up to Dell. You will continue to have me as your loyal customer.
1 comment:
What courier service delivered your keyboard?
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